Course description
Class at the Mall!
Retail Operations
This exciting course is designed to teach students about advertising, sales,
marketing and owning your own business. Students use the mall as a lab to participate
in hands-on activities and research. Students prepare for the
National Retail Federation Customer Service Certification.
Retail Management
Students learn management skills that empower them to gain confidence in the business environment. Topics of study include: business plan writing, creative presentation skills, promotion, finance and marketing. Students work toward the National Retail Federation Sales and Service Certification.
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Pre-requisites
• Students must successfully complete Retail Operations to advance to Retail Management.
Career possibilities
• Business Owner
• Marketing Director
• Sales Manager
• Advertising Director
Spotlight on related college programs
• Classroom on the Mall graduates pursue two- and four- year college degrees in areas such as Marketing and Business.
• Former Students attend:
- Tidewater Community College
- Old Dominion University
- Virginia Wesleyan College
Industry certifications
• Students prepare for the National Retail Federation Exam in Customer Service and Sales.
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